UK independent hospitality owners

Build a more profitable hospitality business in 90 days

Join  Profit Pathway. You'll have the two of us, Colm and Frankie, in your corner. Working on your menu, staff costs & business numbers, all to put more money in your pocket. By the end of the 90 days, you'll have the confidence to run your place like a proper, profitable business.

"I have a blueprint now. If I did this again, I would not be f*cked over again. I have the blueprint for it. I'm confident of what has to be done in the business." Brad, Brew Brothers

☝ That level of confidence is in short supply in independent hospitality.  It's built off taking action, from trying new approaches, from getting the right support.  Brad's just hit a 22% profit month (from -2% last year). He didn't do anything you couldn't do. He just stopped guessing and got the right help.


Our guarantee

Here's the bit most owners get stuck on.

Paying for help feels like a risk when cash is already tight and maybe you've been burned before.

So we've taken that risk off the table.

Give us two weeks. If we can't show you a clear path to making back at least three times what you invest with us, you get every penny back. No quibbles, no awkward chat.


Here's the detail behind it all

FROM DAY 1

You're in a WhatsApp group with us (Colm & Frankie). We become your go-to support system for any tough decisions immediately. That feeling of 'going it alone' disappears overnight.

Within 2 weeks

You'll finally see your business clearly. We build your Path To Profit; it shows you where the money is leaking, and how we'll fix it together.

You will already feel more confident and in control of your business.

That same plan is what our guarantee rests on; if the path to 3x your investment isn't there, you don't pay.

WITHIN 4 WEEKS

Your new menu is designed and ready to go live. We use customer psychology design techniques that are proven to lift spend per head. So every guest walking through the door is worth more to you.

You don't need to wait months to see results. Jonathan's spend per head jumped +15% when the new menu went live.

examples of our menu designs

Examples of our menu designs

8 WEEKS LATER

Together, we've got everything in place to make your business run profitably:

  • → Your A-Team is in place and staff costs are in control
  • → Your menu is a money-making machine (we do all the costing for you)
  • → The systems you need to run your business smoothly are live

BONUS MONTH - WE STICK AROUND

We're your commercial directors who watch & monitor your business for the next 4 weeks.

  • → Tracking your staff spending and helping you control it 
  • → We monitor your new menu performance and help you make changes fast
  • → We provide easy-to-understand monthly business reviews (no confusing stuff)
  • → We're on WhatsApp for any ideas, questions or concerns you have

All of this clarity, confidence and extra profit is yours in just 4 months. But the benefits are built to last for years.


Real owners · Real results

The proof is in the profit.

Client Story

-2%+22%

net profit

“I have a blueprint now. If I did this again, I would not be f*cked over again. I have the blueprint for it. I'm confident of what has to be done in the business.” Brad, Brew Brothers

Brad

Owner of an independent cafe in the Lake District

Client Story

-2%+12%

net profit

I feel like a weight's been lifted off my shoulders. We're a lot more relaxed now.

David & Sonia

Owners of an independent cafe in Milnthorpe

Client Story

0%+7%

average spend

I'm going to get emotional because it has been so good for me, honestly. You guys have given me confidence.

Deborah

Owner of an independent cafe in Preston

Client Story

-3%+9%

net profit

It's been a win-win for me. It's helped give me confidence that I CAN do it. I've re-found my spark.

Rob

Owner of an independent cafe, bar & restaurant in Leeds

Client Story

-6%+7%

net profit

It was that leap of faith and I could not recommend you guys more.

Trish

Owner of an independent cafe in Hampshire

Client Story

-1%+18%

net profit

It feels like I've got my own commercial director in the business. The tools you've given me have been a game changer.

Danielle

Owner of two independent cafes in Surrey

Want to be saying something similar in just 4 months?

How to apply:

  1. Step 1. Book a call to see if we're a good fit for each other
  2. Step 2. If it's a yes, we'll get you enrolled in 15 minutes
  3. Step 3. You'll join a WhatsApp group with myself & Frankie + our independent owners community group

Will I see a Return On Investment?

Yes!

By the end of month 4, you'll have everything in place to make +£30,000 – £50,000 extra profit over the year (the bigger your revenue, the bigger those profit numbers).

This is based off real client results. From independent operators all around the UK.


Our role? We are your Commercial Directors. Always in your corner.

We do it through a mix of:

  • ✅ One-to-one Zoom sessions
  • ✅ Always-on WhatsApp support
  • ✅ Proven frameworks & tools tested and used daily by independents all over the UK

We don't just give you a plan, some tools and feck off.

We do all the number crunching for you and are always in your corner supporting you with practical, real-world advice and helping you hit your goal.

We work on your business, so you can focus your time on the important people in your business: your customers and team.


We only work with a handful of owners, so we're looking for the right fit.

So if you...

  • ✅ Own and run an independent café, restaurant or pub (or a few) in the UK or Ireland
  • ✅ Are doing over £250,000 in annual revenue
  • ✅ Know your business could do better, but you're stuck on how to make that happen
  • ✅ Are willing to make the changes needed to build the business (and life) you really want
  • ✅ And don't mind a bit of swearing (one half of us is Irish, after all...)

If that's you and you'd like to work together:

How to apply:

  1. Step 1. Book a call to see if we're a good fit for each other
  2. Step 2. If it's a yes, we'll get you enrolled in 15 minutes
  3. Step 3. You'll join a WhatsApp group with myself & Frankie + our independent owners community group

No longer feel like you're going this alone

From Day 1, you're in a WhatsApp group with Colm & Frankie. We become your go-to support system for any questions & tough decisions.

You'll also join our exclusive WhatsApp group of independent owners who've already walked this path and are here to help.

Packed House WhatsApp community chatPacked House WhatsApp community chatPacked House WhatsApp community chat

Don't wait.

Every week you continue to wing it is another week of monkey leaking out the back door.

Stop winging it. Get the right help. And lets build you a business that finally rewards you.

Colm and Frankie from Packed House

Who are we?

We're Colm & Frankie. Husband and wife, lifelong food-lovers, and big believers in the power of a great independent hospitality business.

Some of our best memories have been made in independent cafés, pubs, and restaurants. They're the lifeblood of their communities; places where people feel welcome, connected, and looked after.

But the last few years? Brutal. We've seen too many brilliant venues struggle, shut down, or get swallowed up by chains that don't care.

With 7 years in Irish hospitality and 20+ years across research, innovation, sales, operations, and marketing for big-name brands, we know how to build businesses that actually work. And now we use that experience to help independent owners do the same.

For the past 3 years, we've been all-in on helping independent hospitality owners do what they didn't think was possible: run profitable, well-oiled businesses without working themselves into the ground.

We're here to help you build a better business. The kind of business that actually rewards you for the effort you put in. With simple plans, honest feedback, and the kind of support you've probably never had before.